Email

Business email from your own domain

Transactional mail, a shared inbox, newsletters and mail flows - also available standalone

Order and shipping emails that arrive reliably, a shared mailbox for your team, newsletters with double opt-in and automatic mail flows. All from your own domain. Take it with your POS or webshop, or fully standalone - you do not have to use the whole system.

Shared mailbox of Riemersma RMS with an open message and delivered status

Most shops send mail from a separate package and answer customer questions in a separate mailbox. With Riemersma RMS, email is built in: order and shipping emails leave automatically from your own domain and arrive reliably, your team answers customer questions in a shared inbox next to the order, and newsletters and mail flows run on the same customer data. One system, no loose wiring.

What the email system does

Transactional mail

Order confirmations, shipping and password emails leave automatically from your own domain - with per-message delivery status.

Shared mailbox

A team inbox on your own address with threads, labels, assignment and snoozing - answer customer questions next to the order.

Newsletter

Send newsletters to your customers with double opt-in and an unsubscribe link - GDPR-proof, separate from your transactional mail.

Mail flows

Automatic sequences such as welcome, review request and win-back - triggered by an order or a sign-up.

Delivery statistics

See delivered, bounce, open and click per stream, so you know your mail really arrives.

Spam & protection

Incoming mail is scored for spam and known senders can be banned - your inbox stays clean.

See it in action

From customer question to newsletter - in one place

The same customer data, the same system - whether you answer an order or send a newsletter.

Shared mailbox of Riemersma RMS with an assigned conversation
Shared inbox

Answer customer questions next to the order

A shared mailbox on your own address. Assign a conversation to a colleague, add labels, snooze what can wait and answer the question with the order right beside it - without a separate mail program.

  • Threads with assignment and labels
  • Replies from your own domain
  • Paid workspace per employee
See the pricing
Newsletter composer with audience and engagement statistics in Riemersma RMS
Newsletter & statistics

Send and measure your newsletter

Compose a newsletter, choose your audience and send with double opt-in and an unsubscribe link. Then you see exactly what happened: delivered, opened and clicked - per send.

  • Double opt-in and unsubscribe link (GDPR)
  • Separate from transactional mail
  • Open and click statistics per stream
See the integrations

Built on reliable delivery

Your mail runs via Postmark, specialised in transactional email - so your message lands in the inbox and not in the spam folder.

In a few minutes

How to switch on email

No technical install - you send from your own domain.

01

Verify your domain

Set a few DNS records so you may send from your own domain. We help you get set up.

02

Set your sender

Choose your sender address (for example info@yourdomain.com) and optionally a shared mailbox.

03

Send & receive

Order and shipping emails leave automatically; customer questions arrive in your shared inbox.

Frequently asked questions about email

Ready for email from your own domain?

Request a no-obligation demo - we show how transactional mail, the shared inbox and newsletters come together.